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Viking stoves

Viking range repair for 5 and 7 Series stoves

Across the front of a Viking 7 Series range, Elevation burners with brass ports are rated at 23,000 BTU each. That is a lot of flame to keep lit and even. We repair Viking ranges, stoves and cooktop burners in Oahu kitchens.

Kitchen with a gas range under a stainless hood and wood cabinets
Two series

Viking 5 Series and 7 Series ranges, burner by burner

Feature5 Series7 Series
Burner designSealed burnersElevation burners with brass ports
Front output15,000 BTU, or 18,500 on a TruPower Plus burner23,000 BTU
Rear and low15,000 BTU on every burnerSeveral 15,000 BTU rear burners and one 8,000
GriddleShips coated; strip it, then seasonNo coating, no seasoning
2022 tubing recallVGR and VGIC gas models built August 10 to December 1, 2021Not named
Gas on Oahu

Pipeline gas or a tank: it matters to a Viking

A Viking range is ordered for natural gas or for LP. On Oahu, homes on the pipeline get utility gas, which includes synthetic natural gas made from naphtha, and homes off the pipeline run on propane from tanks. Viking lets a natural gas range be converted in the field with its optional LP kit. A range that moved house, or a kitchen that switched supply, may be set up for the wrong gas. So we confirm which fuel the range is set for before replacing anything.

Utility gas homes Propane tank homes Dual fuel ranges Open and sealed burners
Freestanding stainless gas range with five burners on top and the oven door below
2015 recall

Why would a Viking oven turn on by itself?

On some older freestanding gas ranges, liquid seeping into the control panel area was the cause, Viking says. In May 2015 CPSC announced the recall of about 52,000 of them in the US, plus about 8,300 in Canada, sold from July 2007 to June 2014. There were 75 reports, three of them burns. If your range dates from that window, read the first six digits of the serial, which are the build date, and check it against the recall before booking a regular repair.

Viking range figures

8
Oven functions on a Tuscany range
8,500-20,000
Tuscany burner range, in BTU
3,050
5 Series ranges in the 2022 tubing recall
11%
Hawaii homes with natural gas cooking, 2020

Sources: vikingrange.com range product pages and support FAQs; CPSC 2015 and 2022 recall notices; EIA RECS 2020

01

Burners and fuel

Yes. A natural gas Viking can be converted in the field with the optional LP kit, and new ranges can be ordered for either fuel.
That is SureSpark, which sparks the burner again if the flame goes out. Clicking while the flame is steady is a separate fault, covered on our burner page.
Viking began with stainless open burners like a commercial kitchen, and on those the grates, bowls and supports come apart for soaking. Its sealed-burner ranges use a one-piece porcelain top that holds spills instead.
Coat them in a paste of Bar Keepers Friend and water, leave it 30 minutes, then scrub with a green 3M pad on a towel-covered hard surface.
First strip the coating it ships with, using 1/4 cup of white vinegar in one quart of warm water. Then rub on 1/2 to 1 teaspoon of unsalted vegetable oil, let it sit about 1 hour, and wipe it off. A 7 Series griddle skips all of this, because it ships with no coating.
02

Labels, recalls, coverage

Check three spots: under the left front grate support and burner bowl, on the oven face frame below the control panel, or under the control panel just above the door.
Only if it is a 5 Series freestanding gas range, VGR or VGIC, built August 10 to December 1, 2021. About 3,050 were recalled because rigid tubing feeding the bake, broil and griddle burners could part at a joint and leak gas. Use only the top burners until it is fixed. Dual fuel VDR ranges were not included, and the fix replaced the tubing. No incidents were reported.
No. Gas burners, and electric elements on dual fuel models, carry the five-year limited term. Ignition systems, burner bases and caps are left off that list, so after year two they are owner-paid. The first two years cover the whole range, and cosmetic flaws get 90 days.
Eight: bake, convection bake, Tru convection, low broil, high broil, convection broil, defrost and proof.
VariSimmer is the low simmer setting on every burner. Gourmet-Glo is the infrared broiler in the gas oven.

Viking burner won't stay lit?

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