JennAir oven repair for wall ovens and their codes
In July 2015, about 33,000 Jenn-Air single, double and microwave combination wall ovens sold from 2012 to 2015 were recalled: the extendable roller rack could come loose when pulled all the way out. We repair JennAir ovens on Oahu.
Things a JennAir oven does that are not faults
Several JennAir oven behaviors look like trouble and are written into the maker's help pages as normal. Ruling these out first can save a visit. If one of them keeps happening after the simple step, that is when we come out.
Fan after cooking
A separate cooling fan protects the controls, and it can keep running after the cycle ends.
Fan that will not quit
If the cooling fan runs a long time, JennAir suggests turning the power off and back on.
A C on the display
The oven is in Celsius mode, which is also why the display tops out at 260.
Clock gone blank
Hold Clock Set/Start for about five seconds and the time display comes back.
Keys do nothing
Control lock may be on. Hold START for 3 seconds to clear it before assuming the board failed.
Door locks fast
During self-clean the door locks about 6 seconds after the cycle starts. That is by design.
Is your JennAir wall oven on the roller rack recall?
| Detail | What CPSC lists | What to check |
|---|---|---|
| Model | Starts with JJW2 or JJW3 (single and double), JMW2 or JMW3 (combination) | The first four characters on the tag |
| Serial | Starts with D or F | The first letter of the serial |
| Tag spot | Under the control panel on single and double ovens; close to the lower cavity's middle vent on combination units | Open the door and look up, or low on a combination unit |
| Sold | 2012 to 2015 | Your purchase or install date |
| Hazard | The extendable rack could come loose when fully pulled out; one burn injury reported | Whether your oven has the roller rack |
JennAir oven numbers
Sources: CPSC 2015 Jenn-Air wall oven recall; JennAir help site articles on cooking error codes, wall oven power, fan noise and self-clean
What should you do before a JennAir self-clean?
Wipe the edges by hand, leave the gasket alone and move any pet bird out of the room. The strip about 1½ inches around the oven frame, and the edge of the door, never get hot enough to clean themselves, so they need a damp cloth first. Once the cycle starts, plan on the full time: the clock already includes 30 minutes of cool-down before the door unlocks.