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JennAir dishwashers

JennAir dishwasher repair, from long drains to slow cycles

In February 2007, roughly 2.3 million plastic-tub dishwashers sold as Jenn-Air and Maytag from 1997 to 2001 were recalled, because rinse aid could leak onto the wiring and ignite. We repair the JennAir dishwashers in Oahu kitchens now.

Open-plan kitchen with a stainless wall microwave, a range and a built-in dishwasher

JennAir dishwasher numbers

2.3 million
Plastic-tub units in the 2007 recall
135 fires
Reported before that recall
1.5-4 hrs
Full cycle length JennAir gives
2 or 3
Pauses a cycle takes to heat water

Sources: CPSC recall notices of 2007 and 2017; JennAir help site articles on cycle time, draining, drying and the F9E1 code

Cycle time

Why does a JennAir dishwasher run for hours?

Mostly because it stops to heat water. JennAir puts a full cycle anywhere from 1.5 to 4 hours, and the machine pauses two or three times along the way while its heater brings the water up. Start with cold water in the line and those pauses stretch. Run the kitchen tap until it comes out hot, then start the cycle. A run that goes well past four hours, or never finishes, is the one worth a visit.

What a JennAir dishwasher is showing you

A JennAir with no display still reports faults, through a flashing Clean light, and the water left in the tub says a lot too. Here is how JennAir reads both.

Clean light blinking

Count the first burst for the F number, wait through a 1 to 2 second gap, then count the E number.

Seven, then one

That reads F7E1. A gap of about 5 seconds comes before the pattern starts over.

Drip tray code

Water has reached the drip tray under the tub. JennAir points to the float switch and its connections.

Puddle above filter

A little water sitting just over the filter suggests a partial clog. Clean both filter stages first.

Water near the door

Water up near the door means a severe blockage, or a drain pump that is not running at all.

Hum, no drain

A humming sound while the water stays put points to a jammed pump impeller, which is a technician job.

Long drain code

What to check when a JennAir shows F9E1

CheckWhere to lookWho handles it
Kinked drain lineUnder the sink and behind the toe panelYou can look under the sink; behind the machine is our job
Disposer knockout plugA newly installed disposerSee our dishwasher not draining page
Clog in the drain or disposerThe disposer and the drain past itRun the disposer first, then call
Hose routingThe path of the hose from machine to drainUsually a technician after an install or remodel
Too many sudsFoam in the tub at the end of a cycleOwner: use dishwasher detergent only
Filter care

Cleaning the two-stage JennAir filter

1

Twist

Turn the upper filter counterclockwise and lift it out of the tub floor. This is the fine screen on many JennAir models.

2

Look below

Under it sits the coarser second stage. Clear what it caught before you put anything back in place.

3

Lock

Set the upper filter back and turn it clockwise until it locks. A loose filter lets debris through to the pump.

4

Monthly

JennAir pairs a monthly filter clean with a dishwasher cleaner cycle. Both help the machine drain and dry the way it should.

01

Recalls

It was if it is a JDB9600CWS, JDB9600CWP or JDB9600CWX with a serial from FD 9404 to 9501. An October 2017 expansion of a BSH Home Appliances recall added those Jenn-Air units because the power cord could overheat and catch fire. BSH is the Bosch and Thermador maker, so not every JennAir dishwasher came out of a Whirlpool or Maytag plant.
Look for a plastic tub and a purchase between 1997 and 2001, then match the model number against the CPSC notice. A separate June 2010 recall covered about 1.7 million plastic-tub machines from Maytag-family brands, Jenn-Air among them, sold 2006 to 2010, after heating element failures led to 12 fires.
A long drain: the water took too long to leave the tub. Work down the checks in the table above.
Many models do. The assembly in the tub floor has two stages, a fine screen on top and a coarser one beneath it, and both need clearing.
Cut its power for 30 seconds, by unplugging it or by switching off the breaker if it is hard-wired.
02

Draining, drying and visits

Yes. JennAir says a tub that is still cool after a heated dry cycle calls for a one-minute breaker reset first. If the next heated dry leaves it cool again, the drying heat is not coming on, and that needs a look. Check the rinse aid dispenser too, since an empty one leaves dishes wet even when the heat works.
Debris can get past it and reach the pump, which turns a simple cleaning into a repair.
Yes, those and the others. Tell us the full model number so we know which design we are opening.
About 120°F at the tap, according to JennAir's drying guide.
The model and serial from the tag on the left side of the tub frame, any code or flashing light, how much water is left in the tub and how high it reaches, whether a disposer went in recently, and whether the tub feels warm after drying. Photos help.

JennAir dishwasher holding water?

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