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F&P washers

Fisher & Paykel washing machine repair

After 100 cycles, a Fisher & Paykel front loader flashes an icon each time it powers on. That is a Drum Clean reminder, not a fault, and it stays until the cycle runs. A musty smell is the other hint.

Front-load washer with its lower access flap open to show the pump filter
Fault routine

What to try when the washer shows a number

1

Power off

A fault shows as a number with continuous beeping. Switch off at the wall and wait one full minute before switching back on.

2

Level

Check that all four feet sit firm and the machine does not rock, since leveling is one of the first things the guide names.

3

Rinse

Take the load out and run a Rinse on the empty drum. If it finishes cleanly, the fault may not return.

4

Record

If it repeats, note the code and the serial, found on the rear or above the drum opening, and then book the repair.

The motor warranty

What the eight-year motor term counts as yours

ProblemHow the warranty classes itWhat heads it off
Bottom packer or transit bolts left inInstallationTake them out before the first wash
Machine not levelInstallationSet the feet so it cannot rock
Drain siphoningInstallationA standpipe at the right height
Kinked or crossed inlet hoses, water hammerInstallationHoses run straight, hot to hot
Bra wires, bread tags or nails in the pump or hose filtersOwnerEmpty pockets, clean the pump filter

WH2424F supply and spin

10-120 psi
Static water pressure at the inlet
1 1/2 gpm
Lowest water flow it accepts
1400 rpm
Top spin speed
149°F
Hottest water before it may fault

Sources: Fisher & Paykel WH2424F user and installation guide; Fisher & Paykel US warranty information

Laundry closets

Will a Fisher & Paykel front loader fit the space you have?

Measure first. The WH2424F stands 33 1/2 inches high and 23 5/8 inches wide, and the gap it sits in should be 1 3/5 inches wider and 3/4 inch deeper than the machine. Its door needs at least 13 inches of swing room to any wall beside it. The drain wants a standpipe 31 1/2 to 47 1/4 inches high. Many Oahu condos hide laundry in a narrow closet, and a machine squeezed into one rubs, rocks and siphons in ways that look like part failures.

Space measured first Standpipe height checked Transit bolts confirmed out Pump filter cleared
Close view of a washing machine drain pump with its hose and clamp

Fisher & Paykel pages and washer problems

Fisher & Paykel appliance repair overviewFisher & Paykel dryer repairFisher & Paykel refrigerator repairWasher repair for any brandWasher smells mustyWasher not drainingWasher shakingWasher leaking
01

Care and use

About once a month, from the front. Let roughly 250 ml of water out through the small drain hose first, with a tray underneath. Then unscrew the filter, rinse it, and screw it back in so the white marks line up. A filter left loose can leak onto the floor.
It stays locked while the drum is above 140°F or while water sits above the bottom of the door seal.
It offers four, 500, 800, 1100 and 1400 rpm, and the lower speeds leave clothes wetter.
Yes. There are four at the rear, and the guide says running the washer with them in damages it and compromises the warranty. If a new machine shook hard from its very first spin, check that they are gone before anything else.
Yes, the maker recommends new inlet hoses every 5 years whatever they look like.
02

Warranty and parts

After the standard two years of parts and labor, the direct drive motor gets eight more years on parts only. The motor controller is not part of that extra term, and neither is labor. So a failed controller in year five is a paid repair, while a failed motor in the same year means a covered part with paid labor. The service call has to decide which one actually failed.
Yes. The guide wants hot water at or under 149°F and cold at or under 95°F, or the machine can throw a fault.
Some are. The maker's US parts store lists motor control module SD9A S5N, the 120V version, for top-load models WL4027J1, WL4027P1, WL4227J1 and WL4227P1. Read the model off your lid or cabinet label before ordering anything.
Yes, a 120V, 60Hz supply on a dedicated 15 or 20 amp circuit.
Yes. A musty smell is one of the signs the maker gives that it is due, and in damp Oahu air a closed, wet drum dries slowly. Run it when the reminder flashes, and leave the door open afterward.

F&P washer showing a fault number?

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