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DCS service

DCS grill, range and stove repair

DCS traces itself to a garage in Huntington Beach, California, where three founders brought out what the brand calls the premium outdoor grill in 1989. We repair DCS grills on Oahu lanais and older DCS indoor cooking.

Stainless freestanding gas range with five burners above the oven door

What a DCS grill is trying to tell you

The Series 9 user guide pairs these symptoms with their usual causes. Several are owner fixes. A gas smell never is.

Yellow or orange flame

The Series 9 guide links that flame color to a burner that needs adjusting.

Will not light

Check for a tripped GFI or a blown fuse first, then a blocked burner inlet or a failed ignitor.

Weak heat on HI

Too short a preheat, wind, an empty cylinder or a tripped LP flow-limiting device are the usual reasons.

Flare-ups

Grease sits on the radiant trays. Rotate the ceramic rods and run HI for 10 to 20 minutes.

Popping or uneven heat

Both are on the maker's list of reasons to have the grill inspected at once.

Smell of gas

Shut the gas off at the supply, do not light it, and have it inspected right away.

DCS by the numbers

1989
Year of the first DCS outdoor grill
25,000
BTU/hr per Series 9 grill burner
300-1100°F
Heat range DCS gives for Series 9
1,400
DCS wall ovens in the 2004 recall

Sources: DCS Our Legacy page; DCS BE1-36RC-N grill page; DCS Series 9 grill user guide; CPSC 2004 wall oven recall

Salt and sun

How should a DCS grill be kept near the ocean?

Clean the stainless often and keep the grill covered whenever it is not cooking. That is the maker's own advice, and its guide singles out grills near a pool or the coast. On Oahu, salt lands heaviest on the windward and leeward shores and lightest in central Oahu, so a grill on a Kailua or Waianae lanai needs that routine more than one in Mililani. Many homes here also cook on propane, which changes the hose and regulator setup.

Stainless wiped down Cover on between uses Venturi tubes checked Propane or utility gas
Kitchen with a gas range set under a stainless hood between wood cabinets
Series 9 models

Series 9 grills and their gas input

Total input assumes every burner on high. That is what the gas supply has to deliver before a burner gets blamed.

ModelWidthAll burners on HI, BTU/hrSear burnerRotisserie burner
BE1-36RCI36 in88,00024,000See the rating label
BE1-48RCI48 in117,00024,000See the rating label
BE1-36RC36 in89,000None listed14,000, infrared
BE1-48RC48 in118,000None listed18,000
BE1-36C and BE1-48C36 in and 48 in75,000 and 100,000None listedNone listed
Yearly check

How often does a DCS grill need an inspection?

At least once a year, says DCS, and immediately if you smell gas, see yellow flames, get uneven heat, hear popping, or the grill will not reach temperature. One item on that check is easy to miss. Insects build nests inside burner and venturi tubes, and a blocked tube can start a fire under the grill instead of in the burner. An idle grill gives them time.

Indoor ranges

An older DCS range or wall oven: what to check first

SymptomWhat it usually meansFirst step
Oven lights late, or with a boomGas should catch within 2 to 3 seconds. A boom, or a door pushed open, is delayed ignition.Stop using it; book a visit
Burners light, oven gets no gasThe shutoff lever on the range's pressure regulator may have been knocked to off.It can be hard to reach; we reset it
Burner clicks a long timeUp to 10 to 12 clicks is normal. Wet ports or a cap on the wrong head make it worse.Dry the heads and caps, reseat each one
WOS or WOSD wall oven, self-cleanThe 2004 recall covered a door that ran too hot during self-clean.Confirm the replacement door was fitted
Range rocks when the door opensAn unsecured range can tip under weight on the open door.Fasten and engage the anti-tip bracket
01

The brand

Yes. The two aligned in 2004, when Fisher & Paykel acquired Dynamic Cooking Systems Inc, a US maker of outdoor and indoor cooking products.
The current DCS US site lists outdoor products only. Older DCS indoor ranges and wall ovens still cook in plenty of kitchens, and we work on those too.
On June 8, 2004, Dynamic Cooking Systems recalled about 1,400 single (WOS) and double (WOSD) self-cleaning wall ovens because the outer door ran hotter than the voluntary standard allows. Owners got a replacement door at no charge.
With the door open, on the left trim post about 12 inches up from the bottom.
It operates at 4.0 inches water column. The supply should sit between 5 and 14 inches, and above 14 a step-down regulator is needed.
02

Grills and gas

The LP version can. It operates at 11.0 inches water column through the Type 1 quick-disconnect hose and regulator supplied for a standard 20 lb cylinder. Oahu homes off the gas pipelines run on propane tanks, so this version is common here.
Inside the grill on the right-hand side panel, behind the drip tray handle.
About 10 minutes on HI; a shorter preheat is one of the reasons the maker gives for weak heat.
Up to 50 lb, according to the maker's page for the 36-inch Series 9.
Two years of parts and labor on the whole grill, five years on the radiant trays, their rails and the drip pan, and the stainless burners, grates and burner box for the original owner's lifetime. Commercial use is excluded, and Fisher & Paykel Appliances Inc. is the warrantor.

DCS grill not lighting or burning yellow?

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