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Dacor service

Dacor repair across the whole kitchen

Dacor dates its story to California in 1965, a brand built around styling and new kitchen technology. We repair Dacor wall ovens, ranges, cooktops, refrigerators and dishwashers in Oahu houses and condos, model by model.

Freestanding stainless gas range with five burners above a single oven door
Who backs it

Whose name is on a Dacor warranty now?

Samsung Electronics America, based in Ridgefield Park, New Jersey, is the US warrantor printed in Dacor's current dishwasher manual. Canadian buyers deal with Samsung Electronics Canada instead. The Dacor name, styling and model numbers carry on. We do not guess at the year the brand changed hands, because Dacor's own pages do not give it. For a repair, what matters is simpler: which manual fits the unit, and which warranty term the purchase date falls under.

Dacor by the numbers

1965
Year Dacor dates its California start to
3 styles
Contemporary, Professional and Transitional
2 yrs
Full coverage on cooking, cooling and cleaning products
10 yrs
Sealed system parts on full-size refrigeration

Sources: Dacor About page; Dacor Transitional press release; Dacor published warranty terms

Feature names

Dacor's branded features and where each one lives

Dacor names its systems. Knowing which one sits in your kitchen points straight to the right manual and parts list.

FeatureFound onWhat the maker says it doesWorth notingDetailed page
Dual Four-Part Pure ConvectionWall ovens and range ovensMoves heated air through the cavityLaunched with the 2020 Transitional ovensDacor ovens
FreshZone PlusFrench door refrigeratorsA compartment that switches between modesSet points differ by modeDacor refrigerators
SteelCoolBuilt-in refrigerationStainless steel interior wallsWipe with stainless-safe productsDacor refrigerators
StormWash+ and AutoReleaseThe 24-inch dishwasherDual wash arms, and a door that pops open to dryA door opening by itself is normalDacor dishwashers
SmartThings Wi-FiConnected cooking and cleaning modelsPhone app control and alertsA lost app link is not a broken applianceDacor ranges
Rentals and B&Bs

Does a vacation rental change Dacor coverage?

It can. Dacor's oven manual says products in non-residential use carry one year of parts coverage only, and it names bed and breakfasts, spas, fire stations and religious organizations as examples. Plenty of Oahu kitchens are rented out by the night. If that describes yours, plan on the shorter term. The same rule covers as-is and older display units. Oahu sits inside the 50 states, so ordinary home use gets the full published terms.

Home use, full terms Rental use, parts only Display units limited Purchase date decides
Open-plan kitchen with a stainless wall microwave, a range and a dishwasher
Coverage

Dacor warranty terms, piece by piece

TermWhat it applies toParts or labor
Two years fullCooking, cooling, cleaning and ventilation products bought on or after November 1, 2020Both, accessories left out
Six yearsSealed system on full-size refrigerationBoth
Ten yearsSealed system with the compressor, for purchases after April 1, 2026Parts only
60 daysCosmetic defects, reported from the purchase dateCovered only inside that window
Bulbs and filtersConsumablesOwner's cost
01

The brand

Dacor's current dishwasher manual names Samsung Electronics America as the US warrantor, so Samsung stands behind new Dacor products.
It is the third Dacor cooking style, added in August 2020. Dacor describes it as a blend of its Contemporary and Professional looks. The launch release, which put the brand at 55 years old and based in Irvine, California, introduced a 30-inch wall oven and a 36-inch gas range in that style. Knowing the style helps us pull the right manual before a visit.
Those are older Dacor collection names, used as recently as a 2018 release about panel kits. The model number on the rating label still tells us which parts fit.
Yes. Dacor lists ventilation products beside cooking, cooling and cleaning in its two-year full term, accessories excepted. For burners that click without lighting under that hood, start with our burner troubleshooting page.
The full model number, the serial number, the purchase date and any code on the display.
02

Coverage questions

Yes. The terms cover the 50 states, Washington DC and Canada. Outside that area, the oven manual limits coverage to a replacement part in the first year, with labor on the buyer.
Within 60 days of purchase. After that, cosmetic flaws fall outside the warranty.
Partly. Dacor's warranty page excludes display, floor-model, as-is and refurbished units from the standard terms, and its manuals give as-is or older display units one year of parts only. Keep the sales paper, because it shows how the unit was sold. We read it on a visit before any part is ordered, so you know early who is likely to pay.
No. The later years of the sealed system term are parts only, so labor on a compressor or other sealed system job falls to the owner. Inside the first six years, both parts and labor are covered on that system.
No, Dacor treats bulbs and filters as consumables at the owner's cost.

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