LG ice maker repair
A tilted tray in an LG ice maker is not always stuck. On one LG design the tray tips about an hour after it fills, so cold air reaches the water. Only a long tilt means trouble.
When LG Craft Ice stops dropping spheres
LG's Canadian help library says some Craft Ice makers have had problems. When the round ice will not drop into the bin, LG traces it to the heater that loosens each sphere, and a ThinQ app software update lengthens that heater cycle. A Craft Ice maker that does nothing at all is worse: LG links it to a faulty motor connection, which means replacing the whole unit, and says warranty periods were extended for the issue. A mold frozen solid thaws with the fridge unplugged and the freezer door open for 1 to 2 hours.
Running the LG ice maker test
Prepare
Open the ice room, take the bucket out and lay a towel underneath. The tray holds only about four or five ounces of water.
Press
Keep the test button down about three seconds until the maker rotates. Tray-less units need a paper clip pushed into the button hole.
Read it
Two answers matter: did the motor turn, and did water or ice show in the tray. A no to either one points to service.
Repeat
On the tray-less design the test runs once in the first two hours after plugging in. Unplug about 30 seconds to run it again.
Which LG ice maker do you actually have?
| Design | How you spot it | How LG resets it |
|---|---|---|
| Twist tray | An ON/OFF switch on the left side of the maker | Hold the TEST/FILL button on the maker itself, not the cubed ice key on the panel |
| Flex Tray | Bin level read by a feeler arm or an IR sensor | Test button at the front or bottom, 3 to 5 seconds |
| CustomCube | A cube size selector | Press the selector with a toothpick or paperclip for 3 to 5 seconds |
| Tray-less | No power switch and no visible tray | Paper clip into the test hole, about three seconds |
| Craft Ice | Round ice in a bin under the upper freezer drawer | Test/Reset button under the maker, 3 seconds, then about 24 hours |
LG ice figures
Sources: LG ice maker help pages (US and Canada); LG LRYKS3106 spec sheet